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Absolutely terrible.

Absolutely terrible.You call the customer service number (i.e. because the card didn't arrive, pretty simple problem you would think). It takes 5-10min to get through the AI voice, after which it hangs up on you (everytime so far in first calls). You do the same, and in the second call you eventually get through to someone. 1/3 times the person was friendly at least, although did not solve the problem. 2/3 were rude / snarky and just annoyed to help you or repeat something if they didn't come through clearly (and I have an Indian wife, so I am a pro with the accent, it isn't even that). Then in the end you get a highly sarcastic 'have an amaaaazing day and maaary Christmas' and get hung up on before you can ask a follow up.Just a joke. Definetly won't be doing any business with them that I can do anywhere else.

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Date of experience: Dec 23, 2024