Zero stars. Zero stars for their personal accounts, joint accounts, and negative zero stars for their business accounts. Chase has abysmal customer service, most of it being located overseas which causes severe communications issues. Every transaction is delayed to the maximum so that Chase can loan money against your deposits which drastically and negatively hurts your business. And there are fees for every little thing; you'll be nickel and dimed to death. The Chase locations have slow ATMS, they're run down and dirty, and the customer service inside their banks is always understaffed and slow. Chase is easily the worst bank I've ever used. I'm closing all my accounts and moving to a credit union immediately.
