Would give 0 stars if I could. I will be closing my account ASAP! Chase is the worst bank I have ever dealt with. I have included a phone call by your representative "sierra" or "Tia. I couldn't hear her name but I heard her say Tia. This is the second woman I have argued with over the phone. I only wish I had recorded the first phone call with "Cynthia". Both of these women are absolutely terrible at customer service. I cannot believe that you have people talking back to customers this way. When I'm speaking, YOU BE QUIET! THAT IS HOW EVERY OTHER CUSTOMER SERVICE AGENT IS. They stop speaking and let me speak!I have two money orders that have been placed on hold. Why? Because Chase would not allow my father to deposit my money from selling my car. I am in another state from my car. He was told to use money order or cashiers check and for me to call the number on receipt to get them released sooner than 14 days. Well, that's obviously a lie. And on top of it, both these women decided to take away my survey opportunity at the end of the phone call. They know they are bad at their jobs. Fire them!It is one thing to hold my money, it is another to be downright disrespectful. I'm absolutely disgusted by this customer service and you can bet your ass I will be posting reviews and the phone call everywhere!
