Their Instructions are a Joke and the Instructions are horrible to learn and too much gimmiks and these Non clear Instructions dont make sense messing me up and. I have to use youtube instead because Their Vocabulary font make sense to me I think ELAC should stop buying and contracting sam becacue Sam is a Snitch and Sam is a horrible company Cengage you need to explain your word docs clearky i cant understand by reading im a Visual Learner and the Textbook is also a Joke. ELAC CAOT DEPARTMENT I SUGGEST YOU STOP RELYING ON SAM AND USE SOMETHING ELSE SINCE I DONT UNDERSTAND SAM.Other that sam you need to send video steps or add clues and pictures on how is done because ive been having issues learning to read.