I'm using Cengage for labs for my Excel course and when I press anything that isn't the correct answer (done in only one step, even if you can do it correctly with an extra step), even the 'x' button so I can move something out of the way so I can actually see the full screen, it marks it incorrect. It's so frustrating, and I genuinely hate using this software. Poorly made, and with the ratings on here, they clearly don't give a crap about their user base.