Please be careful using care.com I just want share. I’ve had a horrible customer service experience with them. They have absolutely zero refund policy and how they get you to sign up for some things can be swiftly, tricky, and costly. Didn’t even have this for 24 hours and was able to discover it wasn’t very much use The app and website we’re having issues and cost over $120 to figure out that mistake. You also cannot speak to anyone on the phone from customer service. It’s chat only. If you want to speak with the supervisor, it won’t happen. so I just wanna say you’re probably going through an agency if you are looking for any sort of care or housekeeping help.
