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Get babysitters has always been good on…

Get babysitters has always been good on care.com. However their subscription services SUCKS when you think you cancel them. I have an email confirming I cancelled the service on Nov 18, 2023 and have not used the service for over a year.Now I have 2 charges for a total of $160 dollars and not help to resolve or offer any help on the payment. You can clearly see the was not activity until the charge appeared on my credit card on April 21 and asked my credit card to cancel and care.com denied.If you ask me they cancel services are hidden and it is very difficult to determine if the service is cancelled. Obviously in my case I feel with no activity there should be some refund or credit given.Unfair business practices and not reliable communications!

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Date of experience: Apr 21, 2024