Terrible website, paid for one month only and the default setting is to keep taking your money at the expensive monthly rating even though you only paid for one month. They do not tell you that you have to re- set billing, so get more money. I emailed them about this and they have told me auto-renewal policy was stated on the upgrade page at the time of initial purchase as well as in their terms - I have to say this is not accessible for most people and default settings such as this are very unhelpful for the purchaser. Quality of people on this website for child care very variable and overall not great. Would not recommend.