Been a clint for over 14 years. Did a balance transfer and called to cancel it the next day, as I got a better rate from another creditor. Capital one informed me that I would need to call back when it posts. I waited several days and called back and they refused to cancel the transfer. Closed both of my cards with them. This company is dishonest and stupid. Why loose a loyal customer over something so trivial. What does this say about this company when it comes to customer service? Abominable and unprofessional practices.
