I have been using capital one master card for over 15 years and never had any issues. If anything, I want to thank capital one for allowing me to build my credit with there secure credit card which gave me 300.00 to start and once I was consistent with my minimum payments, they increase it to a fair amount. Hands down, the best card I have in my wallet as a credit card. When other credit companies would deny me, capital one took a chance on me. I will be forever grateful and will continue being a loyal customer. My credit score went from 620-850… having the capital one secure credit card is worth it even if you pay $100 fee. I think they reimburse you the fee if you maintain your credit but if they don’t, it is still worth it.