capitalone

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Capital one is ripe with fraud

Don't open an account with capital one. It will be defrauded. And it will continue to be defrauded over and over and over again. They have major security issues and have failed to address them. And good luck with "customer service". They outsource labor and it's impossible to understand the rep, communicate effectively, or actually reach a solution. I shredded the card and called to close the account, when the rep told me I have to mail it back (at my own expense) in order to close the account. So the account is still open with no balance and no card, and it STILL GOT DEFRAUDED! But I can't close the account because I don't have the card to mail back, an absurd demand to make in the first place. So now I'm held hostage not being able to close this account while it repeatedly gets frauded. I intend to pursue a legal solution against these banksters. There is a class action lawsuit waiting to happen. This corporation does not respect people's time or security. Probably the most unintelligent, nonsensical, illogical, unhelpful, and dangerous corp I've encountered. Warning to anyone looking to open a new account, avoid this dangerous predatory corporation. Protect yourself and your assets and stay away from capital one.

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Date of experience: Jul 26, 2024