capitalone

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This company is absolutely and…

This company is absolutely and completely repulsive. Their procedures and policies that are meant to HELP their customers pay their payments are outdated and ridiculous. They only have ONE option for 2 factor authentication. I live abroad and have enjoyed using my CO savor card as they had decent rewards, no international fees etc. But logging into my account has been a total nightmare that's lasted over 6 weeks. I will pay off the balance within the next month and I'll be done with these absolute dolts. It's almost as if they don't want you to be able to pay your bill so that you accrue fees that they'll then profit from? sounds like a scam to me. Stay AWAY

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Date of experience: Oct 03, 2024