Capital one is by far the worst credit card company that I've ever tried to deal with. Their customer service is pretty much non-existant. They make it so difficult to use your points, see account activity, or pretty much do anything. The blocked me from using both the app and online site because my card number didn't match what they had. They issued a card that I did not ask for in my name without my permission and locked me out of all activities unless I activated that card, yet they were still taking money from my bank account. I filed two BBB complaints against them and they ignored them. I couldn't get help online and it took 7 or 8 phone calls before I finally got someone that would help close my account. I fought with them for over a year with no resolution. If this isn't credit card fraud then I don't know what is. Capital one is frankly a criminal orginization that should be shut down. They are a total scam. Stay away
