capitalone

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I have been banking with C1 since 2009…

I have been banking with C1 since 2009 out of necssityand at first they were great. They were half a block from me. They closed many of there branches so now any time I need to go to the branch it is a 2 hour process and usually I have to deal with some kid or person who had no idea what they are doing while management is often nowhere to be found or at a different branch. C1 has THE WORST customer service of any institution or company I have EVER dealt with. I am done with them and I am moving my 3 business accounts and my personal. Stay as far from C1 as you can, way too many better options

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Date of experience: Nov 27, 2024