I opened up a credit card account with this bank. I used the card for a month, and made sure I made my payment ahead of the due date. Capital One out the blue locked my account and told me that they needed to verify that I had open the account. I told them there hasn’t been any fraudulent activity and I did infact open the account. They told me to submit A ton of documentation that I deemed to be unnecessary. Whenever I call to verify my account they game me the run around. I then decided to cancel my account. I can’t work with a bank that’s unreliable and who doesn’t value the customer experience. ZERO STARS!!!
