capitalone

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Please use extreme caution

Please use extreme caution. Capital One 360 Banking is more than likely going out of business and closing out accounts for unrelated issues. They are flagging accounts, suspicious, such as a legitimate transfer using verified Zelle services. I received a transaction from a friend during hardship, unexpected circumstance, with my pregnant dog. She had puppies had some complications that is when I sought out financial assistance from a long term reputable friend who is using a reputable bank just like myself. Immediately thereafter Capital One flagged the account even when in the description stating what the funds were intended for, so there’s no surprise as to what the funds were for. Capital One stated that there is nothing wrong with my account nor the transaction other than that they needed 2 business days to allow it to clear. Sunday came along, a non-business day, the transaction shown cleared and reflected within my account. But did not reflect the total as usable funds. The following day, Monday, I reached out to my bank wondering what is the problem, they declared that I am in violation of their terms and condition under the following description “suspicion activities” and had permanently closed my account without the ability to remove my funds into another account and then even stole the money of that Zelle transfer. This is when I reached out to a professional accountant who is seeing this happen quite often with Capital One checking and saving accounts, which they determined that this bank is bellying up and retracting funds from anyone and everyone without cause. I was then advised to notify all friends and family if they have any accounts with Capital One that they shall immediately take their funds out immediately or risk losing those funds. After careful analysis, researched came back that Capital One has the highest in the nation of debt unpaid by its card holders and is seeking out Government assistance for help and by the looks of it, they were rejected. FDIC is on the verge of revoking their securities and therefore if they do take your funds, you are no longer secured. I guess this a blessing in disguise they had done such now rather than later. We had to file a report with the Office of Comptroller of Currency and the California Financial Protections to have this investigated. I would hate to have this happen to millions of their customers.

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Date of experience: Jan 03, 2025