capitalone

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BAD!

I had a terrible experience with Capital One. I opened a credit card with them and, when a problem arose, their customer service was terrible. They made me wait more than two months without solving anything, which shows their lack of efficiency and respect for their customers. In addition, the treatment of the account managers left much to be desired: arrogant and unhelpfily. In the end, I got tired of incompetence and decided to close my account. I don't recommend this bank at all.

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Date of experience: Feb 06, 2025