Canva

2.6
2.6 from 693 Reviews and Ratings
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Misleading multiple accounts within an account

I just checked my canva account and couldn't see where I had any subscription (as my credit card was still being billed after cancelling by subscription - or so I thought) and then realized somehow within the account you can have multiple accounts. So I thought I'd cancelled a subscription I started and turns out there's like a sub account that I had signed up to a subscription for, so when I clicked cancel before, I just canceled air or something... just annoying. HATE subscription services... I swear all these companies make them so convoluted so that no one knows how many subscriptions they've got and and where to cancel 🙄

1
Date of experience: Jun 01, 2025