The Sendinblue representative was very helpful, in English to boot. I'm a new user and don't understand some simple things. For example, in my entry-level plan, My limited number of emails renews every day. But not every calender day. I had sent a number of emails in the evening of day 1 one and another number in the morning of day 2. My campaign was suspended, and it took me a while to figure out why. The daily limit is for a full 24 hour day, not a "calendar" day. Although the representative was helpful, he did not point that out to me right away. Instead he simply said : because you reached your limit, which I knew already. The other point is that sometimes when I schedule a campaign, its real send time is one hour later than expected. Apparently, Sendinblue software does not take into account daylight savings time. Got to say, the representative was very helpful once the problem was understood.
