New user. I like that they're cheap so far. BUT:- After importing roughly 20,000 contacts from years on MailChimp without any issues to the subscriber database (with a double-opt in for best practices that removed about 3,000 previous subscribers),- AND verifying our sending domain by manually adding a new DMARK and DKIM record to our website before sending anything,- WITH double-opt in automations active for new subscribers using the sign up form on our website,- Upon sending our first newsletter campaign (which had a clear unsubscribe link at the bottom, as well as view in web browser at the top), our account was automatically suspended and I was advised to go through the same processes I'd already set up, and warned that if we got another suspension our account would be permanently disabled?Aside from purging <100 soft and hard bounced email addresses from the database, I haven't changed anything else as it was all set up correctly. So currently on the fence / leaning towards negative regarding Brevo. I've exported all our audience again in case we need to keep shopping around. Hopefully I can get it to work without any issues as I like that it's cheap, but thought I'd write about this experience so others sending EDM can be forewarned that it seems to have a buggy AI before they draft a bunch of campaigns pre-launch from a new platform (the newsletter in question had 0 complaints and a normal %0.13 unsubscribe rate).
