A company devoid of any morality. I had issues with my account when they re-branded from sendinblue to Brevo in April 2023, so I opened a new account which I've been using since. I'm not sure what the technical issue was, but the new account worked fine. I've only just realised I've been charged for both accounts. I thought the old account was paused/suspended but sadly it wasn't and I've been over charged £350, I thought an email to Brevo explaining the situation and the fact the account's not been used in 18 months, they would take a compassionate view and refund the money, or at least offer some credit. Unfortunately not, they are just withholding the money saying it's their returns policy. Shame on you, most companies would not behave in such an inequitable fashion when they've had a customer for 3 years!
