brevo

3.7
3.7 from 779 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Awful customer support

Awful customer support. We had planned to implement Brevo across our entire agency client base, but discovered that they completely lack the ability to send product-specific automated feeds. When we inquired about this, they suggested purchasing Brevo+, but then bizarrely informed us that this solution "wasn't suitable for our needs" when we tried to buy it. They offered no alternative solutions. I've never encountered such a strange business practice - a company actively preventing customers from upgrading their service. As a result, we're moving back to Klaviyo. Talk about shooting yourself in the foot!

1
Date of experience: Oct 25, 2024