I switched from another email provider to Brevo hoping to save on costs, but ended up very disappointed. During Black Friday sales, they suddenly suspended our account mid-campaign with no warning. Their system also had a bug where it showed the campaign as sent but actually hadn't sent it at all - we only found this out later. Customer support was slow to respond and not very helpful.Really frustrating experience, especially during such an important sales period. The platform looks good on paper, but the actual service is unreliable. Not worth the headache of having your newsletters suddenly blocked and dealing with their poor support.Stay away if you run an actual business that depends on email marketing.
