Braintree have been seen as an innovative alternative payment provider for organisations that don't want to have to go through a bank to setup online payments.They offer great solutions for developers like myself to integrate payment solutions into web applications and the mobile payment options are great.But, that is as far as it goes! I setup an account for a business I am developing for and am given access to use a limited version until the account has been reviewed.After spending a number of hours starting to integrate the solution I then get an email saying they decline our business.Now, don't get me wrong they have a choice to do business with whoever they like and can pick and choose whoever they see fit, but it was the fact this was not very clear at the start. And then I am given no explanation other than a generic page talking about the risks of being a payment provider.The company I am developing for have a £6 million turnover a year, have cash in the bank, plenty of credit accounts with suppliers and have a very low risk score on Experian.Yet, they cannot give me any further information.Complete waste of time. They just need to be transparent and honest about their process from the start and if there was a "careful review" of our application then surely some basic feedback would be possible.Another what appears to be good company bought out by PayPal and going sour like they do.I have since gone to Stripe who are now enjoying our business instead.
