braintreepayments

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It took them 2 months to decline us

It took them 2 months to decline our application for their payment gateway. We are a tiny startup, we had to wait for contracts and paperwork from lawyer, and company liability insurance. But Braintree didn't even got those yet and they declined our application anyway. We are a small platform (mobile app) for van drivers. So much money and time wasted on implementation with Braintree as they are unable to say their decision straight away and keep us waiting and decline after two months anyway. Without seeing our payment model.

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Date of experience: Nov 24, 2017