We too were duped into opening an account with this worthless provider. I should have been more suspicious when they were asking far too many questions and documents upfront - things that were a little too invasive and unrelated to credit card processing in my mind. But, having very little prior experience in this area, I thought maybe this is a common industry practice.And then... lo and behold, after cumbersome, long onboarding process, the moment we started receiving our first transactions, we get slammed with an email from the risk management team telling us that all our funds will be frozen until they conduct an independent, standard risk assessment for newly opened account.Since conducted "independently", they would not accept any of the original documents submitted at application, so we needed to provide all documents again... except this time more... and even more invasive on privacy, asking for customer's phone numbers and other sensitive information concerning the suppliers. REALLY? No wonder they needed to wait and hold our funds hostage to start their interrogat... i mean "review". After all, who in their right mind would otherwise put up with such bs and expose their customers, suppliers and company trade secrets to open a simple service.This company should have been investigated on and closed down a long time ago!
