braintreepayments

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What can I say that hasn't been…

What can I say that hasn't been eloquently put before me, other than, DON'T TOUCH THEM WITH A BARGE POLE.I thought I was unique in my experience of "Braindead" but unfortunately i'm not.They seem to have the same routine, say yes you can open an account, wait until your about to start or have started trading then hit you with the application process. This is like no other application you have ever made before and is more intrusive than getting a business loan from the bank or a prostate examination.Once through this stage (and it really does take weeks) you are not home and dry. At some point in the first year they will request a Risk Review, this is along the same lines as the initial application and they need all the same info sending over again and, again, it takes weeks. Your account will no doubt be on hold whilst this is ongoing and the outcome seems to be in the hands of whoever is reviewing you and he will pleasantly tell you you are too much of a risk and immediately close your account. This means if you have any customer data stored with them or cash with them chances are its all gone... My whole Risk Review saga started as I had questioned where some money from my account had gone and was told it had been sent to my bank months before, I had no record of it being received so started emailing them, next thing the review starts and account closure followed. I'm not saying these events were linked but it is strange, stranger still was that the day they turned off my account the missing money suddenly appeared in my bank... If your reading this with a view to making a decision to go with them you really do need to read the other reviews and go elsewhere, if your reading this after having suffered at the hands of Braindead then you have my sympathy....

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Date of experience: Apr 04, 2018