braintreepayments

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Do not waste your time with Braintree.

We have been using Braintree since 2015. I have never experienced anything as bad as Braintree in terms of user experience.After a couple of months (MONTHS!) of trying to get in touch with them I finally discovered they were applying an old pricing (higher of course) to our account since 2016.... They had lowered the fees and had never notified us hoping we would never notice!Fees are much higher than the competition.Support is basically non existent. You try calling them and a general Paypal line responds that has no idea of what braintree even is. We pay thousands of dollars a month in fees and get 0 support!?I've had it.Don't trust them. Do not waste your time with this horrible service. Stay away.

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Date of experience: Dec 20, 2021