I really should have looked at these reviews before signing up! Sign up went reasonably OK, integration to our web site was OK, but that is the end of the good news. We have received no money at all from them, even though there have been thousands of pounds of sales, they are sitting on this money for no apparent reason. There is no telephone number to call them, all you have is a support ticket option, so an "urgent" ticket was raised, 5 days later & no response. In theory they are going to charge 1.9% + 20p per transaction, even though they originally quoted 1.5% + 10p, however in practice they are charging 100% I am seriously wondering if I will ever see any of the money they have taken. Please save yourself the pain, go with literally any other company, they cannot be worse than Braintree.
