I wish I had seen these reviews earlier! I needed to change my bank account & business information due to a rebrand and the process to do this has been SO CONVOLUTED my head is spinning! It’s been over a month & a half and I still have thousands of dollars locked up because they changed my information on a WRONG ACCOUNT! How!?!? They make you jump through so many hoops to make sure the changes are secure and made by the authorized account owner but then they turn around and update these details on an incorrect account!? Not sure if I’ll ever get my money now without intervention of an attorney. Stay farrrr far away from Braintree if you care about your business & money.
