If you ever decide to use Booking.com, better be sure that you will have nothing to complain about. I had a major issue with the lack of AC in the room, the first contact with Booking.com was full of promises to sort it all and compensate accordingly, but now, 2 weeks later, I am STILL waiting to hear back from them with said compensation. It seems the company has grown too big for their boots and know only how to give empty promises ... Sad. Have been a long time client but will have to call it quits now. Airbnb, here I come.
