I am absolutely disappointed and i will be deleting my account so be careful. On the 28/06/25 i went out to celebrate my daughters birthday at the beach but came back to see someone has hacked my booking account and used my card to make a booking at Chi’s home.winstead garden dagenham RM10 7TL with the reservation 6170149456 and pin 0734, and checked in with the name Rabbi Sheik. I called immediately to let the hotel and booking know so i can at least know who did this but all i got is that they are processing a £40 refund for a booking i did not make. Thankfully i frooze my card because they tried to make another reservation worth £142. The police was made aware;they did call and gave me a reference number but i am not sure of what tgey are doing because that person was still in that hotel. I must praise Halifax bank for their fraud support team as tgey gave me the best suppot. BOOKING.COM SHAME ON YOU FOR ALL THE YEARS THAT I HAVE BEEN WITH YOU. SHAME ON YOU CHI’S HOME FOR HABOURING A CRIMINAL. As a struggling single mum of 3 and as devastating as it is...... Well done.
