Booked a stay at a country inn & suites through booking. It was absolutely terrible!!! Attempted several times to reach out to booking.com to get resolved and it's impossible due to the didn't give me all information I needed and the animated line you call is horrible. Don't recommend booking.com for anything! And don't recommend country inn & suites in Gatlinburg! Loud all night long in hallways ,staff didn't do a thing about when asked to. A/c didn't keep room cool at all making it very difficult to sleep. Large amount of garbage/furniture laying all around balcony of the room, indoor pool was gross. Staff was useless!!!
