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Very disappointed

Very disappointed booked a hotel in April as we wanted to stay somewhere special whilst visiting Wimbledon for the tennis. 2 days before arriving we were advised by the hotel our booking was cancelled due to an admin error with booking.com, why did it take 3 months to work this out it feels they had a better offer and we were just dumped by them at the last minute with very little option to book anywhere else, they have totally spoilt our experience and would not recommend booking here.

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Date of experience: Jul 01, 2025