bol

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So disappointed by this service

So. Basically I bought an expensive item through bol.com, and I accidentally wrote the address wrong. The courier that brought the package just left the item unattended in front of a door of who knows who. I am wondering how little this service is reliable, since even though I made a mistake and I recognized it I then asked Bol.com or the supplier to find a solution to the issue, since it is pretty weird that an Item is left in front of a door without no one to withdraw it. Usually couriers' policies indicate that the item should be brought back the following day or to the deposit. I am very disappointed. Now my item got lost!

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Date of experience: Feb 23, 2021