I can't get my money back because their partner won't pay and has many excuses. I'm very dissappointed that their 3 day money-back policy doesn't seem to apply. It's been over a month since I sent an unopened item back (over 400 Euros worth, with return proof), and though Bol tries to help, it has not been sucessful despite numerous contacts. LOOK VERY CAREFULLY IF BOL IS ACTUALLY THE SENDER. Again, very disappointed.