Bol.com offers 30 day thinking period for their products even those that are sold by a third party. However when you ask them what are the exact conditions for the use of a 2700 EUR TV, they cannot answer and let the conditions of the third party seller be valid (post factum there are conditions that were not communicated at the time of purchase). They also cannot answer at such a simple question at the customer service. Now I am left with a seller that claims that you can try out the TV for the first 30 days during only 4 hours, without being able to track the exact time of use or even having been provided this information beforehand. Do not trust the 30 days thinking period. I expected that the rules of use to be precisely defined, however this isn't the case at all. I bought 3 laptops, an Xbox and many other items on bol.com thanks to this 30 days promise. I see that I will have to return post covid to my pre covid habits of buying from the traditional retailers where at least things are clear. This time really, never again.
