I ordered a charger and expected it on Tuesday but got it on Wednesday instead and not the one which I ordered (I ordered huawei and got one plus with different characteristics). Customer service told me that they will contact the seller and I'll get a reply within 2 business days. I didn't get any reply by Friday. I contacted customer service on Monday again and got the same answer and suggestion to return the item. How bol.com suppose I will charge my phone all these days? How many times more I have to ask my cohabitant for the charger (which is not suitable for my phone but I don't have another choice) and make situation inconvenient for both of us? And I'm not even talking that my job is connected to social medias and it is more convenient to do my work from a smartphone than from a laptop. The only solution which was offered by bol.com sounds like: pay twice as much and probably(no one promise) you will get the desired result or live without the phone for at least a couple of days.Can't say that I'm satisfied with these suggestions.Also my partner stopped to use bol. com services two years ago because of the same problem and I am going to do the same.
