Update:Thank you Chantal and Sheriva for your reply and being helpful with solving the issue.I wish Ruben was as trained with customer service as you are. This ugly review could have been avoided.Original Post Below:I wonder if bol.com train staff to be not-service-minded and to be not-helpful. The conversation with the their staff Ruben was unbelievable!They are good at scamming customers with posting products with cheap prices on black friday, then, after you have purchased the product, they tell you 'the product was actually out of stock , and now you have to buy it for the original prices!'.... 'It was a mistake, everyone makes a mistake. Sorry cant help you!'. (I was not even communicated about this until I waited so long nothing arrived and I reached out to them!). And they canceled my order without my agreement!There are so many solution for this! One solution could be to buy in the product if it is out of stock and sell me with the same price you presented to me in the first place?? It is not a brain surgery! It is not they cannot help me to solve the problem, they just DO NOT WANT to solve it! Evil scamming dutch company! Stay away from them!Order number 1293944370
