I have always been satisfied with the Bol service. It’s not so much Bol in itself, but often the shipment that is the problem. Personally, I got a message from Post.nl that they could not deliver on the foreseen date. The next day a Post.nl stopped in front of the house. The driver searched his van for about 5min and drove off again without delivery. Next thing I know is my parcel has been deposited at a Post.nl pickup point, 6,6km (17min drive according Waze) from my house even though there are many much closer. Parcel available for pickup 3 days after the initial processed delivery date. First time this happens with Bol.com, but I think they should get things sorted with their delivery services as this puts them in a bad light.
