bigcommerce

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Customer support processes not suited…

Customer support processes not suited for bugfixing of such critical service, support tickets are frequently not fully read, platform unstable with frequent problems, I could go on and on. Store Breaking issues go for 96 hours unfixed. My experience with this company was terrible. Overall it's an operation wise terribly managed business with an OK product on good days and a not working product on bad days.

1
Date of experience: Dec 23, 2019