bigcommerce

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Go Wix or Shopify or basically anywhere…

Go Wix or Shopify or basically anywhere else but here. Nothing integrates right and that includes the products they push. This has been a nightmare every step of the way and yesterday they took it to a whole new level. I finally was all setup through Square payments and then *poof* it just stopped working after a few days. Supports response? "We're having an issue with some payment portals and that includes Square. We suggest you setup a different payment provider in the meantime." As if setting up a new provider is as simple as clicking a button...I asked when the issue began and they gave me a date of a week prior! One week with their "engineering" team on it 24/7 supposedly and they STILL don't have it fixed. Insane. The instant I have some extra cash flow to hire someone to seamlessly move me I'm gone. Keep scrolling to see all the 1 star reviews. That's literally all I see and for good reason.

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Date of experience: Jun 26, 2020