bigcommerce

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Huge piece of junk

Huge piece of junk. I am stuck on the platform but I would never suggest it. Save yourself the headache. Data import tool is my biggest complaint. There is no way to just bulk update price only. We all have price increases. Rarely do we need to update product names and categories in bulk. Their garbage tool forces you to update product name and categories. The categories come in as text values and can be quite long. Our update toll used to work fine, but all of the sudden, it crashes after 1 row of data is updated. The data is 100% right from their export. Takes the first row, then hangs. Have to delete the row that was imported, resave the csv, then upload again. Imagine doing this hundreds or thousands of times. Total garbage. Wish I never migrated to them!

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Date of experience: Sep 01, 2020