bigcommerce

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This company is ridiculous!!!We have…

This company is ridiculous!!!We have had this account 2 years and every year they overbill us by thousands. Never call back, never resolve the issue, I have to dispute it with the CC company. Again this year even though we called prior to our renewal, once again overbilled. Want us to use the credit of $2400 plus on future billings instead of crediting back our CC. It would take us 3 years to use up the credit. NEVER USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Date of experience: Oct 19, 2022