I’ve been on bigcommerce for over 6 years and they have been an okay platform to use. I wouldn’t recommend them lately due to many changes they’ve done that affects our stores. At times, you’ll lose server connections, products not showing, or some other issue - moreover, they never notify you about it unless you reach out to support or notice lost in sales. It amazes me on how a company like this can’t manage a website/e-commerce site correctly.
