bestwestern

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Bad business

Just a heads up on a local business, Best Western Hotel on 301 in Starke, FL. They claimed damage to a drawer in Room 118 and charged my credit card $300 for damages. I did not use the dresser at all. The referenced drawer would not stay closed and I simply closed the drawer each time it slid open. The owner was rude and threatened me with the "police" if I disputed the charge on my credit card. He identified himself as Patel, the owner of the hotel. Be very wary of this establishment.

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Date of experience: Feb 14, 2023