Castle Inn Hotel Cumbria(Disgusting) What a let down we booked excecutive room with acceptable bathroom as I am disabled, the room was disgusting carpets worn, wardrobe had chunks taken out of it and squeeked.we asked a memeber of staff we booked excecutive to be told this is it???? the curtain were ill fitted the kettle cheap and nasty tv didn't work properly. we paid for 2 robes and slippers she came back with 2 robes and 1 set of slippers and when queried this told oh the manager forgot to order them....the bathroom I might have caught legionaires disease the mould on the shower unit disgusting the drain full of hair you could see it coming through, also what look like a cup holder near the shower was very loose and the unit on the wall for the bin bags fell off. soaked when using the sink very small, Had the manger come to us next day and showed her and asked her what does exececutive mean to you I've stayed in a cleaner and better Premier Inn told her, showed her the bathroom boy I was so angry by this time and told her will leave it in your hands....breakfast was awful if you wanted cooked the bacon dried out and the rest got cold so quickly and greasy.... had lots of rain the day before and buckets out over the place but next day all gone and ceiling painted hope it doesn't collapse on anyone walking by.Long walk for me with 2 walking sticks to the room when asked if anyway closer to park yes almost right outside our door why weren't we told this instead of me struggling...fire alarm set off only us and 1 other person outside and the place was busy so the chap went into reception to be told all ok, so we had stood outside for all that time noone thought to come check on us, found out it was the water coming through the ceiling set of the alarm. Thinking of asking health and safety to pay them a visit please avoid like the plague well you might even catch it if your unlucky or something else...oh and it was being refurbished right outside our room smell of paint all over. oh the day of leaving packing the car my husband went to pay our bill and while away a knock on door housekeeping he just walked in ??? sorry he told me I could have just come out the shower and when we were leaving the room felt like a criminal being watched his head popped out from behind a wall and jumped back maybe thought we were doing a runner .....almost the worst 1 yet oh we recieved a £50 discount but that won't take away the awful time there although Keswick is delighful
