Do not use this site. It is NOT best western. It is a booking agent called Getaroom.com. They add fees at the bottom and when you press cancel button it books anyways. The actual hotel is cooperative but these guys are not. They owe me $2600 for a service they haven’t provided and won’t be providing and they won’t refund it. Call the hotel directly and book. Below there are “resolved” cases but don’t believe it they don’t give in. I’m in process of legal proceedings.
