bestbuy

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Why give ETA for dates to choose from…

Why give ETA for dates to choose from and once an order is placed literally state “arriving by” and then not shipping the crap out?? Blaming UPS saying it’s delayed when you didn’t ship it out to them till the day it was supposed to be delivered. When you’re paying thousands for an item, the least you can do is use UPS 2 day instead of ground. When signatures are required and you give me a date, I plan for that! Just for it to change the day of because you guys couldn’t do your job and ship it in time. Pathetic.

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Date of experience: Aug 04, 2024