I'll never buy from BestBuy again. Doesn't matter what the product is (in this case, a TV). I will find and buy it somewhere else.Any other TV I will buy from Costco. Horrible experience with this corporation.Purchased a Sony XR75X90L TV on April 17th 2024 from Edmonton South Common with what was supposed to be full coverage 4 year warranty... turns out I didn't get that.What a surprise... BestBuy once again comes in strong with their ability to be useless and not live up to their word... just like everything else I've ever bought from this place.Could have bought this exact same TV from Costco and had full coverage 2 year warranty through the store, which they told me in store they would match the price of... well, they didn't.I ended up paying over $700 more total for the TV, and don't have the full coverage like they said I had.To top it off, they didn't even have the TV in the store... so I had to go to their shipping warehouse (which was a nightmare to find) to pick the TV up before 4pm with the original purchase receipt.So not only did I get screwed over on the price of the TV and warranty, I also found out that they knocked off the replacement value of the TV... so if anything did happen to it, I would still end up paying at minimum $400+ out of pocket to have it fixed, or replaced.If there was a 0 star option with the ability to report BestBuy to the BBB for not living up to what they say... I would.One last thing... the TV itself is amazing. If you've ever bought a Sony, you already know it's definitely one of the best, and definitely the best I've ever seen and used.Just make sure you buy it from Costco as they will back up what they say with full protection warranty.
